Sliding Tarp Systems

Download The LOOK^® Warrenty (.pdf)

The LOOK™ Sliding Tarp System comes with a standard One-Year Limited Warranty against all manufacturer defects. Aero-Kit ™ reserves the right in determining the nature of the warranty issue. Upon the manufacture's authorization, the following warranties shall apply. All Warranty Inquires MUST be identified by stating the Systems Serial I.D. # to our Customer Service Tech.

Any parts or materials used in the assembly of The Look™ which are found to be defective in the first year will be replaced at no charge.
Any labour required to install defective parts will be covered by Aero-Kit™ Industries for a period of one year from the In-Service Date of the system. Labour will be performed at Aero-Kit™ Industries or at an authorized service and repair facility. No labour will commence until written authorization is provided by Aero-Kit™ Industries and scheduled in accordance with current service schedules. Designated customer repair or service facilities can be Authorized to carry out the repair work under the approved guidelines as set forth by the manufacturer at the pre-determined cost allowance.
All authorized warranty will be issued by an Aero-Kit Purchase Order. No customer invoice will be paid if our P.O. is not referenced.
If The Look™ was originally purchased through a trailer dealer; any warranty claim must first be reported by the end user to the O.E.M., Aero-Kit™ Industries Inc., Burlington, Ontario Canada, prior to any work being performed.
Any unauthorized repairs or alterations performed will automatically null and void any and all Aero-Kit™ Industries warranties.
Any freight charges associated with shipping of specified parts in accordance to the warranty policy shall be prepaid at the manufacturer's expense.
Any freight charges associated with having the system returned for authorized warranty work will be at the sole expense of the End User or Dealer Agency.

Warranty is non-transferable

The Installation Contractor assumes 100% responsibility for any warranty resulting from improper installation or workmanship.
For all component warranties beyond one year labour is not included.
Damaged components must be fully replaced to honor extended warranty.
Failing to follow operating and maintenance instructions could void any and all warranties.

Bulkhead: Any cracking of materials deemed defective is covered against manufacturer defects for One (1) year. Cracking of welds related to stress, negligence or other is not covered under any warranty.

Locking Mechanism: Front automatic and rear locking components are covered under warranty for One (1) Year against manufacturer defects. Must be maintained regularly.

Car Frames: All car frames and up-lifting bows are covered under a One (1) Year warranty against manufacturer defects. Cracking of welds related to stress, negligence or other is not covered under any warranty.

Track:

i) Aluminum extruded track is covered under warranty for Three (3) Years against manufacturer defects.
ii) Stainless steel insert is covered under warranty for Three (3) Years to be free from any wear that hinders the rolling performance of the system.
iii) Rubber track seals carry a warranty of One (1) Year. (Rubber seal is not covered if cut or pulled from track).

Metal Wheels:

i) The LOOK™ utilizes a minimal amount of wheels to guarantee its maximum rolling performance which are covered under a Life-Time Warranty.
ii) Aero-Kit™ recommends a full bearing service replacement every 2-1/2 years. Aero-Kit™ will replace your systems bearings twice in the first 5 years. (Snap rings, wheel bolts, spacers, nuts and labour not included).

20 oz. Tarpaulin & Rear Flap Hardware: All vinyl material is covered under warranty for One (1) Year against manufacturer defects. All separation of Velcro pockets (or other securement designs) from the main body of the tarpaulin is covered by warranty for one year if determined to be part of manufacturer welding or installation defect. Loose tension of the tarpaulin will result in pockets coming unsecured. Pockets are commonly damaged by tow motors during loading and unloading. Check often for peeling of pockets from main body of the tarp. All hardware associated with the rear flap is covered under warranty for one year, with the exception of the pull-up rope.

Tarp Adjustment: It is natural for the vinyl material to stretch slightly in dimension and should be inspected regularly. Adjust accordingly in order that damage does not occur to the main body of the tarpaulin covering and its construction. The tarpaulin needs to be inspected when the trailer is loaded and empty. Wind whipping of the vinyl is identified as long narrow spider cracks and is caused by the tarpaulin not being tensioned correctly. All models 2007 and newer, require no adjustments to Plastic Tarp Pleating Tube.

Swinging Rear Doors: All door panels are covered under warranty for One (1) Year from manufacturer defects. All hardware is covered under warranty for One (1) Year from manufacturer defects. All aluminum door seal extrusions are covered under warranty for One (1) Year. All flexible rubber seals are not covered under any warranty and are subject to wear and tear. NOTE: All flexible rubber seals should be checked, repaired or replaced regularly.

To ensure the maximum life expectancy of all The LOOK™ Sliding Tarp Systems, the following criteria is set forth as a guideline:

1. Maintaining Quarterly Maintenance programs in accordance with Aero-Kit™ Industries Maintenance Guide.
2. Avoiding operational hazards and conditions.
3. Driver orientation for proper operation of The LOOK™.

Download The LOOK^® Warrenty (.pdf)