We collect personal information from our customers in the regular course of doing business. This brochure answers some of your most frequently asked questions, and lets you know exactly how we're protecting the information you entrust to us.
What personal information do you collect about me?
We collect the following information about you: Remember that personal information is information about an identifiable person, so it includes much more than name and contact information. It also includes:
When you visit our web site we collect nothing about you of any kind.
How do you use this information?
We also use your personal information for other, secondary reasons, including:
We will also disclose your personal information if we are required by law to do so.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit, place an order, arrange for a delivery or return a purchase, we assume you consent to our collecting it and using it for that specific reason only.
If we ask you for personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called opting out. By opting out, you can tell us not to collect the information and/or not to share it with other companies.
How do I opt out?
If you provide us with any information and do not want it to be used for another purpose other than order fulfillment you must inform your sales contact directly.
How do I get more information?
Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact:
Tony Fantucchio, AccountingYou can also contact the Office of the Privacy Commissioner of Canada for assistance between the hours of 9 am and 5 pm, at:
or by mail at:
112 Kent Street
or on the Web at: https://www.privcom.gc.ca